COVID-19 LOCKDOWN CHANGES

• We are here during our normal opening hours but are only seeing necessary, emergency and urgent cases.
• Strict social distancing procedures are being utilised to avoid face-to-face contact.
• Due to the additional measures to prevent any cross-contamination things are taking a bit longer - we know you will be understanding of this.
• If you are concerned about your pet - please call us.
• If we feel we have to see your pet we will advise on the procedure over the phone. You will not be allowed access in to the practice with your pet unless there are very exceptional circumstances.
• We do have a reduced staff, so please bear with us.
• We are only taking payment over the phone by card.
• Remote prescribing rules have been relaxed for now - so please call us to order any foods, medications as normal.
• Due to reduced deliveries we may not have what you need in stock - please allow extra time for this.
  
• Our doors are locked, but we are here to help by telephone consult, using your photos and videos.